FAQ

Yes. We changed the formula back in Nov 2021, to make it easier to ship and travel with. Our loyal customers had been asking us to make it shelf-stable (aka refrigerate after opening) for many years.

In late January 2023, folks let us know that we had missed the mark on taste.

In early February 2023, we apologized, listened, and took action to make improvements.

After testing it with thousands of Cloverdale’s customers, we re-launched this version in October of 2023.

Response has been overwhelmingly positive, but we know we can’t please everyone. We pride ourselves on our great taste and are sorry to disappoint anyone.

Please use our store finder to locate Cloverdale near you! We highly suggest calling ahead to verify you can find the product you are looking for!

We can ship product to you as well! To place an order please call 701.667.8500.

Please call the Cloverdale Country Store to inquire about current product availability and to place credit card orders to be shipped. 701.667.8500.

The teardrop hams are a very seasonal item mainly for Thanksgiving, Christmas and Easter.

If you live near Bismarck/Mandan, please call the Cloverdale Country Store at 701.667.8500 and order for pick up.

We also suggest calling your local grocery stores as that can prompt them to order.

Bashas in Arizona carries Cloverdale Bacon, Summer Sausage and (seasonally) Hams.

Our tangy summer sausage is in Sam’s Clubs seasonally in New Mexico & Colorado, and Walmart in CO.

Please check out Blue Ribbon Sausage. Blue Ribbon Sausage is a wholly owned subsidiary of Cloverdale, based in Houston, TX.

1. Go to Your Orders:

• Log in to your Amazon account.
• Click on “Returns & Orders” at the top right of the page.

2. Find Your Order:

• Scroll through your order history to find the specific order for the Cloverdale product you purchased from Tru Inertia.

3. Contact the Seller:

• Click on the “Order Details” button next to the product.
• On the order details page, find and click the “Contact Seller” button. This button might be labeled differently, such as “Get Help” or “Ask a Question,” depending on the seller and the situation.

4. Fill Out the Contact Form:

• A new page will open with a contact form. Fill out the form with your message or concern regarding the product.
• Select the appropriate subject from the dropdown menu (e.g., “Product Inquiry,” “Return or Refund,” etc.).
• Write your message in the provided text box and be as detailed as possible about your issue or question.

5. Submit Your Request:

• After completing the form, click the “Send” or “Submit” button to send your message to the seller.

6. Wait for a Response:

• Tru Inertia will respond within 24 hours. You will receive a notification of their response via email and through your Amazon account.

Peanuts and tree nuts are not handled or processed at our facility.

Please reference the product section of our website where allergens and ingredients are listed for individual products.

No

Yes, all of our products are made with ingredients that do not contain gluten.

No, MSG is added to our products.

Our summer sausage does not contain any nightshades or biproduct from the nightshades family, if you are referring to the vegetable group.

Uncured products contain no nitrites or nitrates except where they occur naturally in celery powder and sea salt.

Sesame is not handled or processed at our facility.

Tangy, Garlic Tangy and cracker-sized Summer Sausage are shelf stable and do not need to be refrigerated before opening.

Beef Tangy, Sliced Tangy and Grandeli are not shelf stable and should be kept refrigerated.

Cloverdale Tangy Summer Sausage is good in the fridge for 2-3 weeks.

Yes, but it will lose quality over time.

Yes, you can. TIP: We recommend cooking the bacon before freezing.

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