FAQ

YES! Select Cloverdale products like Summer Sausage and Tangy Snackers are available on Amazon. You can have it shipped to your doorstep anywhere, any time!

Alas, all good things must come to an end.

Due to many consecutive years of low consumer demand, we have made the difficult decision to retire some classic Cloverdale products.

We know some folks might really miss them, and we are truly sorry to disappoint you. Thanks for understanding.

Yes. We changed the formula back in 2021, to make it easier to ship and travel with. Our loyal customers had been asking us to make it shelf-stable (aka refrigerate after opening) for many years.

Along the way, folks let us know that we had missed the mark on taste. We apologized, listened, and took action to make improvements.

After testing it with thousands of Cloverdale’s customers, we re-launched our current version. Response has been overwhelmingly positive, but we know we can’t please everyone. We pride ourselves on our great taste and are sorry to disappoint anyone.

We appreciate your interest in providing transportation services to Cloverdale Foods.

Our supply chain strategy prioritizes building direct relationships with asset-based regional carriers, driven by the logistical challenges unique to our geographic region. This approach ensures we can consistently meet customer fulfillment expectations through a controlled and dependable carrier network. As such, we do not engage with brokerage companies or allow our available loads to be posted to public load boards.

If you believe your services align with our operational model and performance standards, we invite you to share the following details with logistics@cloverdalefoods.com for consideration:

• Fleet size and equipment types (e.g., reefer, dry van, etc.)
• Service area coverage, particularly in the Upper Midwest
• Experience and references with food-grade or temperature-controlled freight
• Insurance and safety ratings
• ELD/tracking capabilities
• Hours of operation and after-hours structure

Once we receive this information, we’ll evaluate whether there’s a fit with our transportation needs and may reach out for further discussion.

Thank you again for your interest in partnering with Cloverdale.

Please use our store finder to locate Cloverdale near you! We highly suggest calling ahead to verify you can find the product you are looking for!

We can ship product to you as well! To place an order please call 701.667.8500.

Please call the Cloverdale Country Store to inquire about current product availability and to place credit card orders to be shipped. 701.667.8500. Shipping rates apply.

The teardrop hams are a very seasonal item mainly for Thanksgiving, Christmas and Easter.

If you live near Bismarck/Mandan, please call the Cloverdale Country Store at 701.667.8500 and order for pick up.

We also suggest calling your local grocery stores or filling out our Retailer Request Form as that can prompt them to order.

Bashas and Food City in Arizona carry select Cloverdale products. Check out our Store Finder.

Yes, but please check out Blue Ribbon. We acquired the brand a few years ago, and produce their bacon and summer sausage!

1. Go to Your Orders:

• Log in to your Amazon account.
• Click on “Returns & Orders” at the top right of the page.

2. Find Your Order:

• Scroll through your order history to find the specific order for the Cloverdale product you purchased from Tru Inertia.

3. Contact the Seller:

• Click on the “Order Details” button next to the product.
• On the order details page, find and click the “Contact Seller” button. This button might be labeled differently, such as “Get Help” or “Ask a Question,” depending on the seller and the situation.

4. Fill Out the Contact Form:

• A new page will open with a contact form. Fill out the form with your message or concern regarding the product.
• Select the appropriate subject from the dropdown menu (e.g., “Product Inquiry,” “Return or Refund,” etc.).
• Write your message in the provided text box and be as detailed as possible about your issue or question.

5. Submit Your Request:

• After completing the form, click the “Send” or “Submit” button to send your message to the seller.

6. Wait for a Response:

• Tru Inertia will respond within 24 hours. You will receive a notification of their response via email and through your Amazon account.

Peanuts and tree nuts are not handled or processed at our facility.

Please reference the product section of our website where allergens and ingredients are listed for individual products.

For example:

No

Our products are made with ingredients that do not contain gluten. However, we are not a Certified Gluten-Free facility, which is an industry certification.

Our products contain No Added MSG.

Our summer sausage does not contain any nightshades or biproduct from the nightshades family, if you are referring to the vegetable group. If you are referring to nitrates, it also doesn’t contain any. However, our product does contain sodium nitrite.

Yes. All “Uncured” meats do contain nitrites and nitrates, which occur naturally from celery powder and sea salt. “Cured” meats also contain nitrites and nitrates, derived from synthetic chemicals in the curing process. Curing is a process of preserving meat to ensure it is safe to eat.

Therefore, all Uncured meats are technically Cured, and all do contain nitrites and nitrates. We know that this can be confusing! Meat terminology is dictated by United States Department of Agriculture (USDA) labeling regulations.

Sesame is not handled or processed at our facility.

Thank you for sharing your concern about red dye currently in our products. We understand that this has been in the news lately, and has many people questioning the safety of certain ingredients.

A few of our most beloved traditional Cloverdale products -particularly our hot dogs locally known as “red franks”- do contain small amounts of red dye in the casings. We are currently seeking alternative suppliers to explore viable substitutes in order to comply with the new FDA regulations, which take effect in 2027.

Thank you for your patience as we explore the best way to proceed. As with all product changes, we will keep our loyal customers informed every step of the way.

Cloverdale is a processing plant. The slaughter operation is not a piece of the business that we handle. All of our pork is sourced from US farmers whenever possible. You may also visit www.pork.org for more industry specific information.

Tangy, Garlic Tangy and cracker-sized Summer Sausage do not need to be refrigerated before opening. Pepper Jack Tangy, Sliced tangy and Grandeli are not shelf stable and should be kept refrigerated.

Cloverdale Tangy Summer Sausage is good in the fridge for 2-3 weeks.

Yes, but it will lose quality over time.

Yes, you can. TIP: We recommend cooking the bacon before freezing.

Preheat oven to 350°F. Place ham face down in roaster/roasting pan. Add ½” water and cover with foil or lid. Bake at 350°F for 25-40 minutes* or until center of ham has reached an internal temperature of 160°F on a meat thermometer.

*Cook times may vary

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Thanks for your interest. We’re flattered! Unfortunately, Cloverdale is unable to support requests for tours from the general public.